Shipping

All U.S. orders over $150 get free shipping. Orders under $150.00 pay a flat rate of $8.50.

We ship out every Monday, excluding holidays, to maintain a healthy work-life balance.

If you place multiple orders within a week (before the cutoff at 11:59 am CST on Friday), we combine them to save on shipping. You'll receive a refund for any extra shipping charges.

Once shipped, your order should arrive in approximately 1-4 days, depending on your distance from our location in New Prague, Minnesota.

We're committed to getting your favorites to you swiftly and efficiently, while ensuring a balanced work week!

Returns

At Bella Vida Candles, we treasure each of our handcrafted candles and hope you love them as much as we do.

While most sales are final, we understand that every situation is unique and will consider returns and exchanges on a case-by-case basis.

Please note, candles that have been used or lit are not eligible for return or exchange – keep that wick unlit if you're still deciding!

We get it, choosing the right candle online isn't easy. That's why we recommend our Sniffer Boxes – they're a great way to explore our scents before committing to a larger candle.

And if a scent isn't quite right for you, consider passing it along to a friend. Let us know, and we'll send you a 10% off coupon for your next purchase.

Just a heads up, our guarantee doesn't cover Sniffer Boxes, dough bowl candles, items from free candle promotions, candle accessories, or any orders over 30 days old.

Thank you for understanding and for being a part of our community!