About Our Process
Orders over $150 get free shipping. All other orders are $8.50.
Returns and Exchanges
Most sales are final. We look at returns and exchanges on a case by case basis. If you use or light the candle it is not eligible for a return or exchange. Please leave the wick unlit.
If your candle was damaged during transit, we will replace the broken candle or refund your purchase if the scent is out of stock. Please contact us to take care of your replacement.
If you received a damaged candle as gift mailed directly to you we'll send you a gift card for the same amount.
We understand that buying a candle online is a VERY difficult decision. Check out our Sniffer Box to get a sample of some scents. We also offer a smaller trial sized candle on most of our scents.
If your candle arrives and your nose HATES the scent, give it as a gift (as no two sniffers are the same) and reach out to us (Hello@bellavidacandles), we will send you a 10% coupon for the inconvenience.
We want you to love everything you've gotten from us for a very long time.