FAQ

Our candles are hand poured using 100% soy wax from domestically grown soybeans. We use the finest fragrance oils that are phthalate and nitro musk free and braided cotton or crackling wooden wicks.

8 ounce Glass Vessel: Approximately 45-hour burn life.

9 ounce Black/White/Clear/ Copper Tumbler:  Approximately 50-hour burn life.

11 ounce White/Charcoal Ceramic Vessel: Approximately 50-hour burn life.

2 ounce Gold Tin/Glass: Approximately 12-hour burn life.

Farmhouse Dough Bowl Candles: Burn life varies since every bowl is hand carved and unique.

Every candle has been tested to ensure quality and safety. Our scented candles have powerful cold and hot throw (how well a candle scent fills a room).

YOUR FIRST BURN:

Light the wick and burn until a complete melt pool has formed (melted wax has reached the sides of the vessel).

Cotton wicks take 3-4 hours; Wooden wicks take 4+ hours.

SUBSEQUENT BURNS:

Trim the wick to 1/4" long for cotton and 1/8th for wooden. Light the wick. Make sure the wick remains centered as it burns.

GENERAL GUIDELINES:

Never leave a candle burning unattended.

Use the lid as a candle coaster and set your candle on a fire resistant surface.

If the wick creeps to one side, blow out the candle and recenter the wick with tweezers. Allow it to cool completely before relighting.

Keep lit candles away from any decor (curtains) and flammable material.

Never burn a candle longer than 1 hour once a complete melt pool has formed.

Extinguish the flame and upcycle the jar when a 1/4-1/2 inch of wax remains in the vessel.

If you follow this care guide, you will be able to enjoy your candle longer, safer, and save yourself some money.

Thank you again for your support and purchase. You mean the world to our family and team!

Most sales are final. We look at returns and exchanges on a case by case basis. If you use or light the candle it is not eligible for a return or exchange.  Please leave the wick unlit.

If your candle was damaged during transit, we will replace the broken candle or refund your purchase if the scent is out of stock. Please contact us to take care of your replacement. 

If you received a damaged candle as gift mailed directly to you we'll send you a gift card for the same amount.

We understand that buying a candle online is a VERY difficult decision.  Check out our Sniffer Box to sample our most loved scents.

If your candle arrives and your nose HATES the scent, give it as a gift, as no two sniffers are the same.

So glad you asked!  The Sniffer Box is a sampler candle box filled with our customer favorites. In each box you get four 2 ounce gold tins (each has a 12-hour burn life) to try out and see what your sniffer prefers.