FAQ

About Our Process

All of our candles are hand-poured in our home using soy wax from domestically grown soy beans. You can learn more about how we make our candles here.

Shipping

Orders over $150 get free shipping. All other orders are $8.50.

Returns and Exchanges

Most sales are final. We look at returns and exchanges on a case by case basis. If you use or light the candle it is not eligible for a return or exchange.  Please leave the wick unlit.

If your candle was damaged during transit, we will replace the broken candle or refund your purchase if the scent is out of stock. Please contact us to take care of your replacement. 

If you received a damaged candle as gift mailed directly to you we'll send you a gift card for the same amount.

We understand that buying a candle online is a VERY difficult decision.  Check out our Sniffer Box to get a sample of some scents. We also offer a smaller trial sized candle on most of our scents. 

If your candle arrives and your nose HATES the scent, give it as a gift (as no two sniffers are the same) and reach out to us (Hello@bellavidacandles), we will send you a 10% coupon for the inconvenience.








We want you to love everything you've gotten from us for a very long time. 

So glad you asked!  The Sniffer Box is packed with six 2 ounce tins so you can make sure your sniffer approves of the scent!  You get six candles that have a burn life of 12-hours each, for $30.

Other questions

If you have any other questions about purchasing from us, please reach out here.